Order Cancellation / Refund Policy

IRON CHEF ORDER CANCELLATION / REFUND POLICY

Cancellation

Iron chef only accepts cancellations for Meals 2 Go orders. The order must be cancelled online before the delivery session cut off time. The cut off time is listed in the order confirmation page.

The amount of the cancelled order will be refunded as credit money to the customer’s account, regardless of the payment method.

Orders from the pickup/delivery menu cannot be cancelled.

Return

Iron Chef does not accept any returns, unless it is a mistake by Iron Chef.

Refund

The amount of cancelled order will be refunded as credit money to the customer account for future use, regardless of the payment method.

Credit Money

Credit money cannot be refunded by cash or credit card.

Credit money can be used in the Iron Chef restaurant with restaurant manager approval.

Questions

If you have any questions about cancellation and/or refunds, please contact us at 905-212-9998.